HITEC Update with Hospitality Upgrade

HITEC Update with Hospitality Upgrade

Learn what’s new and what’s next from INTELITY’s Benjamin Keller

During the HITEC Orlando 2022 trade show, the Hospitality Upgrade team stopped by the INTELITY booth to speak with INTELITY’s SVP of Sales, Benjamin Keller. In this video, Benjamin discusses the new INTELITY platform R5®, the importance of integrations, and the future trends for the hospitality industry. To see the full conversation, watch the video below.


The new cloud-based INTELITY platform R5, is a robust consolidation of all our INTELITY platforms for managing guest and resident services and back-of-house operations in a number of hospitality verticals. Our goal is to make it easier for our clients and partners to use and integrate with our platform more seamlessly.

To learn more about this announcement, please view the press release: Leading the Industry: INTELITY Announces Platform Release 5 at HITEC Orlando 2022.

INTELITY’s Integrations

Here at INTELITY it is not only important to integrate with vendors, it is vital. Like hotel guests, every property has unique needs. INTELITY’s integrations include over 60 property management systems, 15 different point of sale systems, and a variety of ticket systems to connect your disparate systems.

During HITEC Orlando 2022, we announced our integration partnership with Incode. To further enhance hotels’ operations encompassing a safe, secure, and reliable check-in workflow process, this integration fulfills hotel requirements for full ID verification and enables guest ID verification during the check-in stage through any INTELITY mobile app, either single-property or brand-level. This integration allows hotels to digitally automate the check-in process, creating a frictionless mobile check-in guest experience.

To learn more about this integration partnership, please view the press release: >INTELITY and Incode Technologies Announces Strategic Partnership.

The Next Tech Focus

Even before the pandemic, INTELITY was focused on offering customers contactless and touchless technology. Since the last HITEC, we have shifted our focus into two key areas, hotel staff and mobile key.  As the staffing market continues to fluctuate, our customers have relied more on our platform to automate, manage, and track daily tasks, so hotel guests don’t feel any disruption during their experience at the hotel. Features like mobile key and shareable mobile key can easily automate routine tasks to give your staff back precious time.

To learn more about maximizing efficiency with a limited staff, please view our eBook: How to Drive Team Efficiency with Your Tech Stack.

Requested Innovations

Here at INTELITY, we listen to our clients and use this knowledge to drive our road map. The innovations our clients are requesting over room controls, service requests, and F&B, are smart-room tablets. Hotel guests can effortlessly access services and amenities without ever needing physical contact with staff through smart-room tablets. This desired innovation is quickly becoming the new requirement for hotel guests.

For more information, or to request a demo, please visit: intelity.com/demo.

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